Review

www.chatbase.co

Chatbase Grade: C

Chatbase collects and uses your personal data in the following ways:

• Stores user data: Chatbase stores data about website visitors and customers, including name, job title, employer name, work address, work email, and work phone number.
• Shares personal information with third parties: Chatbase shares personal information with third parties who facilitate the delivery of its services.
• Uses third-party cookies: Chatbase uses third-party cookies for advertising purposes.
• Tracks IP addresses: Chatbase tracks IP addresses of visitors to its website.
• Retains data after deletion requests: Chatbase may retain some personal data even after a user requests its deletion.
• Processes data in the United States: Chatbase processes data in the United States, which may not have the same data protection standards as the European Union.

Chatbase does not:

• Use user identity for advertising purposes.
• Access or read private messages.
• Track user browser history.
• Delete user accounts without prior notice or reason.
• Assume user consent based solely on usage.
• Explicitly state a non-tracking policy.
• Waive user moral rights concerning their content.
• Force users into binding arbitration in case of disputes.
• Reduce the time period for legal action against the service.
• License user-generated content to third parties.
• Commit to resisting legal requests for user information when possible.
• Require extensive device permissions for its app.
• Edit user-posted content for any reason.
• Collect, use, and share location data.
• Share personal data with third parties not involved in the service's operation.

Overall, Chatbase's privacy practices are average. While they do not engage in some of the more egregious practices, they do collect and share personal data with third parties. Users should be aware of these practices and make informed decisions about using Chatbase's services.